Shipping policy
Thank you for shopping with Rogue & Rye! We’re a small shop, and we make every effort to get your order packed carefully and on its way as quickly as possible.
Processing & Fulfillment
Most in-stock orders shipping from our Portland studio are packed and shipped the same or next business day. Please allow up to 1–3 business days during especially busy periods.
Some Rogue & Rye items, including select apparel and accessories, are made to order and fulfilled by our production partners. These items require additional production time before shipping. Estimated delivery dates are shown at checkout whenever available.
Orders containing items from more than one fulfillment location may arrive in separate packages.
Shipping Rates
Shipping costs are calculated at checkout based on the items in your order, package weight and dimensions, destination, and available shipping services.
We offer a range of shipping options whenever available, so you can choose the service that best suits your needs.
Some items, particularly high-value collectibles, may require additional protective packaging, insurance, or special handling. Applicable shipping charges will be displayed at checkout.
You'll always be able to review your shipping options and costs before completing your purchase.
Shipping Methods & Delivery Estimates
Available shipping methods and estimated delivery dates are shown at checkout. Options may vary depending on the items in your order, fulfillment location, and destination.
Please note that delivery estimates include carrier transit time and, where applicable, fulfillment or production time.
Delivery dates are estimates rather than guarantees, except where an explicitly guaranteed delivery service or applicable consumer protection requires otherwise.
International Shipping
We currently ship within the United States.
If you’re located outside the U.S. and interested in something from the shop, we’d love to help if we can. Send us a note at info@roguerye.com and we’ll be happy to look into shipping options for you.
International shipping costs can vary considerably depending on size, weight, and destination, and our goal is to be transparent about costs before moving forward.
Order Tracking
Once your order has shipped, you’ll receive tracking information by email. If an order is being fulfilled in multiple shipments, you may receive separate tracking information for each package.
You can also check your order status using the "Track my order" option in our website chat. Enter the order number from your original order confirmation and the email address used at checkout.
If your shipping information includes a fulfillment number ending in something like "-F1," use your original order number instead.
Shipping Delays
We make every effort to ship orders promptly, but once a package is with the carrier, delivery times may be affected by weather, carrier delays, or other circumstances outside our control.
If we become aware of a significant delay with your order, we’ll do our best to keep you updated.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us as soon as possible at info@roguerye.com. We’ll work with you to determine the best next step.
Incorrect Addresses
Please double-check your shipping address before completing checkout. Incorrect or incomplete addresses may result in delays, additional shipping charges, or returned packages.
Questions about an order or shipping? Contact us anytime at info@roguerye.com.